I conducted a Leadership Workshop for the MaxiCare group yesterday, and this topic came up, so I thought I'd expound on something that goes against every "heroic leader" narrative we’ve been taught:

You cannot coach effort.

You can model it, you can encourage it, and you can certainly inspire it. ...

The giant screen went black.

I was about to speak in front of 1,800 executives.

My laptop had just crashed.

No video. No display. Nothing.

And the host had already started introducing me.

Last weekend, I had the privilege of speaking at a leadership gathering about something I care deeply about...