In one of the Leadership Workshops I conducted last week, I reminded the leaders that there's nothing wrong with hiring for technical skills, expertise, experience, and education. But not to forget to also 'hire for hustle' - to find out a candidate's work ethic, because I said that you cannot coach...

I conducted a Leadership Workshop for the MaxiCare group yesterday, and this topic came up, so I thought I'd expound on something that goes against every "heroic leader" narrative we’ve been taught:

You cannot coach effort.

You can model it, you can encourage it, and you can certainly inspire it. ...